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DAY 03

Creativity &
Customer Experience

Top Peg Animation · Teleperformance

29°C · Overcast 4 min read Animation & BPO
訪れた場所

Places Visited

Morning
Top Peg Animation & Creative Studio
A Filipino animation powerhouse producing content for international clients across the US, Europe, and Japan. Their work spans TV series, commercials, and digital media — putting Philippine creativity on the world stage. We witnessed the full animation pipeline from concept sketches to final rendering.
Afternoon
Teleperformance Philippines
One of the largest BPO (Business Process Outsourcing) companies in the world, with thousands of employees in the Philippines serving global clients. We learned about customer experience management, omnichannel support, and how Filipinos are leading the global BPO industry with world-class service and communication skills.
Q&A Sessions
Meet the Professionals
At both companies, we had inspiring conversations with Filipino professionals. Animators shared how they started with just a sketchbook and passion, now contributing to globally released series. BPO agents and managers showed us how communication skills and empathy can build meaningful careers.
写真ギャラリー

Photo Gallery

学んだこと

What We Learned

I came in thinking animation was just art — I left knowing it's also project management, software, deadlines, and a whole lot of teamwork. Top Peg runs like a tech company that happens to make beautiful things.

The animation pipeline surprised me as an IT student — rigging, rendering, compositing — there's serious software engineering behind every frame. It's not just drawing.

Teleperformance showed me that communication is a technical skill, not just a soft one. The systems they use to manage thousands of interactions simultaneously are genuinely impressive from an IT standpoint.

Watching our batchmates get wide-eyed at both places was its own kind of learning — we all came in with different impressions and left with the same thought: we underestimated what Filipinos are doing on the global stage.

The advice we kept hearing echoed: passion gets you in the door, but skills and discipline keep you there. Whether you're an animator or a BPO agent, excellence is a choice you make every day.

振り返り

Reflection

"I came into Day 3 thinking it would be the least relevant to IT — animation and BPO didn't exactly scream 'computer science' to me. I was wrong. Top Peg runs on render farms and digital pipelines. Teleperformance is powered by AI and enterprise software. IT is everywhere — it just wears different uniforms. This day quietly shifted how I think about where I could end up after graduation. And honestly? The list of possibilities got a lot longer."

おもしろい事実

Fun Facts

24 frames per second = 1 second of animation magic
Philippine animators work on Hollywood & Netflix shows!
Teleperformance operates in over 80 countries worldwide
BPO industry employs over 1.3 million Filipinos
発見したスキル

Skills Discovered

2D/3D Animation Storyboarding Character Design Global Communication BPO Industry